Your customers can place a missed call to your given number at Zero cost to them to receive a call back immediately. Miss Call Services will call your call center or your agents whose numbers are configured in the Missed call service. Miss Call Services will then call back your customer and patch both the calls. You can configure your service with as many phone numbers as you like and Miss Call Services will "hunt" in a random order for an agent who is available to take a call. Zero cost and Zero wait-time for your customer. Increase your customer satisfaction. Don't lose a lead because your agents were busy with other clients.

Your customers can place a missed call to a given number at Zero cost to them and receive an SMS in response. The response SMS may be static or customized to include personal and dynamic content. This service can be used for opinion polls, feedback surveys and providing real-time customer-specific information. Multiple voice numbers can be set up in tandem to gather customer opinions about a product, news, social cause or an event.

Your customers can place a missed call to a given number at Zero cost to them. The missed call services is fully integrated with an Interactive Voice Response (IVR) that you can configure using our interactive Call Flow Designer tool (for free!). Our system will call them back and play the IVR configured by you on the OPENHOSUE platform. Miss Call Services can record all the customer inputs, even the complete conversation and you can receive them in a flat file format at the click of a button. What's more, if your customer wants to talk to you, Miss Call Services can even call-patch the customer with your business over the IVR. Miss Call Services can also send out feedback survey over SMS at the end of the call. You can use this service to build virtual queues for customers calling you. The customer can go through a validation process, after which the call can be transferred to your customer service representative.

Your customers can place a missed call to a given number at Zero cost to them. Miss Call Services can deploy the USSD menu configured by you. Over a USSD session, your customer can select options and get the information she is looking for. USSD is best used for customer surveys, feedback and polls as well as appointment booking and reservations.